My Seamless account
- The website and the application do not offer all the same functions. Is this normal?
- My account has been suspended and I don't understand why (outstanding payments).
- I would like the personal information relating to my account to be deleted.
- How is my personal information kept secure?
- How can I change my personal data (password)?
- How can I change my personal data (telephone number, postal address)?
- How can I change my personal data (e.g. bank card)?
- How can I change my personal data (e.g. email address)?
- How can I change my personal data (e.g. first name, surname)?
- Where can I find my monthly statements?
- Is it possible to know during the course of the month how much I will be billed?
- Can I view my consumption in real time?
- A direct debit has been rejected. How can I make payment?
- Can I register a new bank card?
- Several Seamless payments have been debited from my account in the same month. Is this normal?
- Can I change the date of my direct debit?
- When will I be billed?
- How can I renew my entitlement to a special rate?