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  3. General information about fares

General information about fares

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  • Can I continue to benefit from my special rate (e.g. student, senior) using Seamless?
  • I am not benefiting from my special rate.
  • I do not think that I have been billed for the correct amount.
  • I have not been billed at the correct rate and would like to make a complaint.
  • What are the rates for Seamless services?
  • I was not able to benefit from my special rate from the outset (delay in validating supporting documents).
  • On what date will my special rate be applied (date of submission or date of validation of supporting documents)?
  • I have provided all of the supporting documents for my special rate. When will that rate be applied?
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