Use of the application for Seamless services

General information about validation

• What should I do if validation is not possible?
• Can I validate a journey for someone else?
• Do I have to unlock my mobile phone screen in order to validate my journey?
• Can I validate my journey even if my phone does not have a signal?
• What should I do if the application does not work when I need to validate a journey?
• How do I know if I have validated my journey correctly?

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What to do if..?

• I have forgotten my password.
• I can't find my username.
• Where can I find the application version number on my mobile?
• How do I update the application?
• I am going to change my mobile phone. Can I continue to use Seamless on my new phone?
• I have found my phone / bought a new phone. How can I reactivate my account?

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Validation on board in public transportation

• How do I use Seamless and validate my journey?
• A BLE (Bluetooth) error appears when I validate with an iPhone on the Seamless TAG in public transports

The use of Seamless for the Toulon Mistral Network (RMTT)

• The choice of your profile and the way subscriptions work on the Mistral Toulon network (RMTT)
• The transfer of cardholders and subscribers to the Mistral Toulon Network (RMTT)