How do I use Seamless and validate my journey?

You can watch our tutorial "How to Check-In using my smartphone?" or follow the steps bellow :

Android video version

iPhone video version

Android text version

It couldn't be simpler:

- Unlock your mobile phone.

- Hold the back of the phone (not the screen) in front of the Seamless validator for one to three seconds. For certain models of smartphones, you need to tag with the screen of your mobile in front of the Seamless validator.

If you are logged on to your Seamless account, the application will be launched automatically.

Simply wait for the validation result.

Service validated:

Service not validated:

 iPhone text version

It couldn't be simpler:

- Unlock your iPhone.

- Check if Bluetooth is activated

- Open the Seamless application

- Click on the Seamless icon - the Seamless screen should turn to dark yellow

- Hold the back of the phone (not the screen) in front of the Seamless validator for one to three seconds. 

Simply wait for the validation result.

Service validated:

Service not validated:

For the vast majority of iPhones, Seamless validation is done using NFC. This concerns iPhone 7 or higher, with an iOS version 13 or higher.

For older iPhones that do not meet these criteria, BLE technology is used for Seamless validation.

Did you know ? Validation with Seamless consists of meeting the TAG sensor with your phone's NFC or BLE sensor. If the validation does not work the first time, try to position your smartphone another way !

If you have any difficulties, please contact us by clicking here.

For more information on validation, click on: "Where are the validators?"

For more information on validation, click on: "How long does it take to validate a transaction?"

For more information on validation, click on: "How do I know if I have validated my journey correctly?

For more information on validation, click on: "What should I do if the application does not work when I need to validate a journey?

For more information on validation, click on: "Can I validate my journey even if my phone does not have a signal?".

For more information on validation, click on: "Do I have to unlock my mobile phone screen in order to validate my journey?".

For more information on validation, click on: "Can I validate a journey for someone else?".

For more information on validation, click on: "What should I do if validation does not work?"