How can I change my personal data (e.g. first name, surname)?

For security reasons, it is not possible to change your first name or surname directly via your user account.

You must submit a request to the Seamless customer service department and provide the appropriate supporting documents attesting to this change.

To find out which supporting documents are required according to your situation, click on: add link to list of supporting documents.

Once the supporting documents have been validated, the customer service department will make the requested change and send you a confirmation email.

To contact the Seamless customer service department, click here.