Please ensure that you have created a user profile and uploaded, via your Seamless account, all of the supporting documents requested by the service operator.
The supporting documents relating to your special rate must be validated by our partner, which may take two to three days.
Once your documents have been validated, you will be informed by email that your special rate will be applied.
If you have already completed all of these steps, and you are still not benefiting from your special rate, please contact us by clicking here.
For more information on payment, click on: "What supporting documents must be provided to benefit from a special rate?"
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