Several Seamless payments have been debited from my account in the same month. Is this normal?

There are several possibilities:

Have you used several different Seamless services within the same month?

In this case, yes, it is entirely normal, as we take a separate payment for each partner service used.

If you haven't already done so, please refer to your monthly statement for the breakdown of your use of the services.

Do you use your bank card to pay for other Seamless users in your family (e.g. spouse, child)? If so, it is normal to see several transactions, as payments are linked to each user account and therefore are not grouped.

If neither of these scenarios applies to you, please contact us by clicking here.

For more information on pricing, click on: "What are the rates for Seamless services?" 

For more information on payment, click on: "How can I pay?"

For more information on payment, click on: "What are the accepted means of payment?"

For more information on payment, click on: "When will I be billed?" 

For more information on payment, click on: "Can I change the date of my direct debit?"