Your special rate will be applied once your supporting documents have been validated by the Seamless partner. This may take a few days.
In some cases (particularly for students), application of the special rate may be backdated to start on the first of the current month.
If you have any difficulties, please contact us by clicking here.
For more information on the supporting documents requested by Seamless: "What supporting documents must be provided?"
For more information on the supporting documents requested by Seamless: "I have provided all of the supporting documents for my special rate. When will that rate be applied?"