My bank card has not been accepted. Why not?

To find out the accepted payment methods, click on: "What are the accepted means of payment?".

If your bank card is issued by one of the accepted card issuers, please check that:

- You have entered the card details correctly (card number, security code, expiry date)

- The expiry date is at least one month from the current date.

- You have responded to the 3-D Secure verification initiated by your bank (you will need to have your mobile to hand, with a signal).

If your difficulties persist, please contact us by clicking here.

For information on payment methods, click on: "I am not sure about registering my bank card details on your application. Is it definitely safe?".

For information on payment methods, click on: "When I registered, I received an authorisation request from my bank regarding a Seamless transaction. Will my account be debited?".