Can I use Seamless to travel with my family or in a group?

For security reasons, you can validate only one journey at a time.

Each Seamless account is associated with a single user and a single mobile phone.

Furthermore, the rates applied for Seamless services are specific to you and cannot therefore be applied to anyone else, even if they benefit from the same rate as you.

If you are travelling with company, you cannot use your account to validate the journey for them. Your companion must register with Seamless themselves in order to validate their journey with their own phone, or must buy a ticket in the normal way from the transport company's ticket distribution system.

If you have any difficulties, please contact us by clicking here.

For more information on validation, click on: "Can I validate a journey for someone else?" 

For more information on creating a Seamless account, click on: "How can I create a user account?" 

For more information on the supporting documents to be provided, click on: "What supporting documents must be provided to benefit from a special rate?" 

For more information on the supporting documents to be provided, click on: "I have provided all of the supporting documents for my special rate. When will that rate be applied?"